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Experience

Enjoy the Air New Zealand experience every step of your journey.

Make the most of your journey

Flying within New Zealand, travelling across the Tasman or to the Islands, or to an international destination - you'll enjoy the unique Air New Zealand experience every step of your journey. Whether you're at the airport, making the most of our services, on board your flight or preparing to fly, we're here to help.

Services

Cuisine and wine

Indulge in a taste of New Zealand. Our menus blend regional flair and Kiwi influence with our commitment to sustainability.

Inflight entertainment

Sit back, relax and enjoy free entertainment, with magazines, movies, TV box-sets, music and games at your fingertips. There's something for everyone.

Inflight Wi-Fi

Stay connected when you fly. Enjoy free inflight Wi-Fi on select flights.

Lounges

Relax before your flight in an Air New Zealand or partner lounge. Find lounge locations, facilities and access information.

Preparing for your flight

Manage your booking

You can view, change or cancel your flight, add an extra bag, select your seat, request a copy of your electronic ticket and more.

Baggage

Find out how much baggage you're allowed, what not to pack, information on oversized baggage and more.

Children travelling alone

Get peace of mind as your young traveller sets off with our experienced crew and Airband™.

Travelling with pets

Bring your furry or feathered friend with you as you travel within New Zealand.

Special assistance

Our priority is to provide the best service and accessibility for all our passengers. Our team is here to assist throughout your journey.