Flying with a disability

Air New Zealand recognises the importance of its role in the carriage of all passengers, including those with disabilities.

We understand that the carriage of people with disabilities can present unique challenges for both passengers and staff. As a result we will make every effort to provide a consistently safe and dignified travel experience.

Use our special assistance request form to let us know if you need any extra assistance.

View our accessibility statement.

Assisted travel services & information

Assistance for disabled passengers