Flying with a disability

We're committed to helping you travel with ease. From mobility assistance to navigating airports and aircraft with a disability.

You can select assistance options for Air New Zealand flights during online booking. 

If you've already requested special assistance during booking, please know that while our ticketing system doesn't currently display your request on your e-ticket, we will have it within our booking system. We are working to resolve this.

For existing bookings where you have not already requested special assistance or need to add information to your booking, use our special assistance request form.

View our accessibility statement.