The Air NZ app

With the Air NZ app, you can manage your travel on the move, use your phone as a ticket and easily track your Airpoints™ balance.

Download the Air NZ app

Travel easier with the Air NZ app

Air NZ app flight details screen

Manage your travel on the move

  • Easily manage your flight bookings and travel-related services
  • Check in with your app and get your digital boarding pass
  • Stay updated with real-time flight info like gate number, boarding and departure times
  • Track your flight status and receive day of travel notifications
  • Instantly see options for flight cancellations
  • Order your favourite hot drink when you're in our participating lounges*
Air NZ app boarding pass screen

Turn your phone into your ticket

  • Add your flight booking
  • Scan your digital boarding pass at a kiosk to print tags for your bags
  • If under one booking, hold boarding passes for your group (up to 9 people)
  • Use your digital boarding pass for Air New Zealand lounge access 
  • Use your device to present your digital boarding pass during boarding 
  • Instantly access all flight details including your flight reference number, cabin class and flight duration
  • Share your flight details with family and friends
AirNZ app baggage tracking

Easily track the status of your bags

  • When you scan your physical bag tag at Bag Drop, a 'check status' button will appear on your flight details screen

  • Track your bag's status as it makes its way through the airport processing system, onto the aircraft, and finally, arrives at its destination

  • In the unlikely event that your bag hasn't joined you for the journey, you can report a delayed bag from your device

  • Available on all Air New Zealand and Star Alliance flights

Air NZ app Airpoints membership screen

Airpoints members - your Airpoints Dollars™, Status Points and Shairpoints™ at a glance

  • View your profile, points balance and recent activity
  • Track your Status Points earn to see when you'll reach the next tier
  • Add your passport details for quicker check-in. You'll also receive an alert if it's due to expire 
  • Access and use your digital Airpoints card with Airpoints partners to earn more Airpoints Dollars
  • Save a payment card such as an Airpoints earning credit card for payments and earn Airpoints Dollars

Air NZ app frequently asked questions

My app is not working smoothly and some features are not showing. How do I update the Air NZ app?

How do I add a booking to the Air NZ app?

Can I view someone else's flights on the Air NZ app?

Do I have to be an Airpoints member to use the Air NZ app?

Do I need to enable push notifications for the Air NZ app?

Will my digital boarding pass work if I'm not online?

I've completed my online check-in, but I can't see my digital boarding pass.

Why are all my bookings removed when I sign out?

I added a flight to my calendar, but it seems to appear at a different date and time?

Will the Air NZ app be updated with more features?

Is there an Airpoints™ app?

The iPhone is a trademark of Apple Inc.

By downloading, installing or using the Air NZ app you agree to be bound by the terms and conditions.

iOS: Requires iOS 15.0 or later. Optimised for iPhone.

Android: Requires Android 8.0 or later. Optimised for Android Phones.

*Air New Zealand lounge access required. Currently available in the following Air New Zealand lounges: Auckland Regional, Auckland Domestic, Auckland International, Wellington, Christchurch and Sydney. Lounge eligibility is required to access Air New Zealand lounges.