Find answers online
If you're planning a trip or have already have a booking and need answers to your questions, you may be able to find the answer online.
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You can ask Oscar to resend your booking confirmation, check your seat selection, baggage allowance, Airpoints balance and credit balance, or confirm your special meal and special assistance requests.
If your question or situation is complex and needs the human touch, Oscar can connect you with one of our friendly customer care team — available 24/7.