It is not always possible for us to have our own Air New Zealand lounges at all our destinations, but with our extensive airline partnerships we have been able to source some great spots for you to relax in whilst waiting for your flight.
Remember to enter your Airpoints™ number at the time of making your booking, and always carry your Airpoints™ Gold, Elite, Elite Partner or Koru membership card to display to Lounge Hosts when accessing our Partner Lounges.
||Partner Lounge||Guest Limit
||BGS Premier Lounge||1 Guest|
||Star Alliance Lounge (Terminal B Level 2)||1 Guest|
||Premier lounge (located on 4th floor)
|Ho Chi Minh City||Rose Lounge (operated by SASCO)
Located on the 2nd floor of the International Terminal
|Hong Kong||Thai Airways Lounge
(including NZ4990, 4992 & 4994 operated by Cathay Pacific)
Find out more for Elite & Star Gold Members
|Honolulu||United Club Lounge||1 Guest|
|Houston (George Bush International Airport, Terminal D)||United Club - Terminal E
(Members may also opt to use the United Club in Terminal C)
|London-Heathrow||Singapore Airlines SilverKris Lounge (Terminal 2)
(From 22 October 2015)
||Star Alliance Lounge (Tom Bradley International Terminal)||1 Guest|
|Osaka - Kansai||ANA Lounge||1 Guest|
|Papeete¹||Faa'a Airport Lounge||1 Guest|
|Perth||Qantas Lounge||1 Guest|
|San Francisco²||Singapore Airlines SilverKris Lounge
(Elite and Gold members may use the United Club lounge prior to departure of a United or Air New Zealand operated flight to Auckland)
|Shanghai||Air China Business Class Lounge||1 Guest|
||SATS Lounge (Terminal 3)
Find out more for Elite and Star Gold Members
|Tokyo-Narita||ANA Lounge||1 Guest|
|Vancouver||Air Canada Maple Leaf Lounge||1 Guest
|Port Vila||Harry Bauer Lounge||1 Guest|
1. The Faa'a Airport lounge is closed from 18 October 2016 for refurbishment. A temporary lounge will be available during this time, please note the offering will differ from that of the Faa'a Airport lounge.
2. Lounge access to the Singapore Airlines SilverKris lounge at San Francisco may be impacted due to re-timed flight departures on NZ7 and NZ9817.
Access to our Partner Lounges is available from 3 hours prior to departure.
Lounge access is only available prior to the departure of your Air New Zealand operated and ticketed flight on the same day from the same terminal. Children may not be brought into our partner lounges in addition to the applicable guest allowance for each partner lounge. Koru Guest Cards purchased from Air New Zealand and Air New Zealand eVouchers/passes cannot be used at Partner Lounges.
Airpoints Elite and Gold members (Star Alliance Gold Status holders) are also able to access a wider range of lounges as per the Star Alliance Gold benefits, eligible Star Alliance Gold members must be departing on a flight with a Star Alliance carrier. See the Star Alliance website for details.
Virgin Australia domestic lounges
(on flights operated by Virgin Australia within Australia)
Airpoints Elite, Elite Partners, Gold and Koru members can utilise the Virgin Australia domestic lounges when travelling on any domestic Virgin Australia flight and connecting to a trans-Tasman flight with Air New Zealand or Virgin Australia. Simply show your boarding pass and your Elite, Gold or Koru membership card at the entrance.
Virgin Australia domestic lounges within Australia are located in Sydney, Brisbane, Melbourne, Adelaide, Canberra, Gold Coast, Mackay, Perth and Cairns.
*The Gold Coast lounge is before immigration but can be used prior to both international and domestic flights.
Airpoints Elite, Gold, and Silver members can find out about their lounge access entitlements by visiting the Frequent Flyer benefits pages:
Elite Partner Benefits
Koru members can also find out about their lounge access entitlements by visiting the Koru Lounge information page.