Travel alerts

Travel alerts contains information about current travel alerts that are in effect.

Air New Zealand to lease EVA Air 777-300 aircraft

Air New Zealand has entered into a lease agreement with EVA Air for a Boeing 777-300 aircraft in order to maintain our schedule and continue to get our customers to their destinations.

This aircraft will begin operating from 22 August 2018 with services operated by Air New Zealand pilots and cabin crew, who will provide the friendly Kiwi service our customers are familiar with.

See here for more information, including what services will be operated by the EVA Air aircraft.

Air New Zealand to lease Boeing 777-200 aircraft

Air New Zealand has entered into a lease agreement with Boeing for a Boeing 777-200 aircraft in order to maintain our schedule and continue to get our customers to their destinations.

From 12 July to 3 September 2018, this leased aircraft will operate the Auckland-Honolulu-Auckland route. Other services may also be operated by this leased Boeing 777-200 aircraft. If your flights are to be operated by this aircraft, you will be contacted directly.

These services will be operated by Air New Zealand pilots and cabin crew who will provide the friendly Kiwi service our customers are familiar with.

See here for more information.

Air New Zealand Makes Schedule Changes Due To Maintenance Requirements

Air New Zealand has retimed some international flights and made a limited number of cancellations between today and the end of October due to a global issue requiring earlier than expected maintenance on some of the Trent 1000 engines fitted to its 787-9 aircraft.

Air New Zealand is doing all it can to minimise the impact of these unforeseen checks on customers and is also working to secure lease aircraft to help with additional capacity. 

Customers impacted by the changes will be contacted directly by Air New Zealand or by the travel agent they booked through.

We anticipate high caller demand for our contact centre over this time and customers are advised to avoid calling unless necessary.

If you have booked other parts of your trip with Air New Zealand more information on how to manage these is available on our Non-air Bookings page