The long haul experience

Our long haul flight information is for all international flights, except flights between any two of these destinations: New Zealand, Australia, Honolulu, Bali, South Pacific Islands.

Our on board experience

Our long haul services

A Better Way to Fly

Our Kiwi hospitality is probably the best you'll ever experience, especially at 30,000 feet. We live and work by a set of very Kiwi values, approaching everything with genuine enthusiasm. Over 13 million customers experience this every year.

We're a friendly, warm, welcoming and down-to-earth bunch. We never stop looking for new ways to bring you a better way to fly, and you'll notice it from the moment you step on board. We've got delicious cuisine, award-winning wines and even the world-renowned Economy Skycouch™. Not bad for a few hours above the clouds!

* Some seats have monitors stowed in the arm of their seat rather than the back of the seat in front of them. For safety reasons, these monitors must be stowed for taxi, take-off and landing. This means you can still listen to music during these times of the flights, but as your monitor needs to be stowed, you won't be able to watch a movie etc until crew advise your screen can be deployed. For passengers flying between New Zealand, Australia, the Pacific Islands, Honolulu and Bali your entertainment options depend on the product purchased. Find out more.