Global Sale fares
Booking changes
Permitted prior to departure.
Booking change fee
For tickets issued before 10 December 2025: NZ$50 per one-way journey.
For tickets issued on/after 10 December 2025: NZ$100 per one-way journey.
Service fees for making changes
Payable (unless changing online).
Additional fare difference for booking changes
Payable.
Booking cancellations
Non-refundable.
No shows
Results in cancellation of one-way fare. No refund.
Name changes
Not permitted.
Airpoints™ & Status Points
Accrued (unless ticket purchased with Airpoints).
Checked bag
Baggage allowance differs depending on the route selected and operating airline(s). For baggage information that is specific to your selected journey, please select 'Baggage info' from the flight details section of the booking process, or refer to your electronic ticket.
Standard seat select
Economy: Available for purchase.
Premium Economy: Included.
Fare rules
Global Sale.