Global Flexi fares
Booking changes
Permitted.
Booking change fee
No fee except in event of no-show, NZ$300 change fee applies.
Service fees for making booking change
Payable (unless changing online).
Additional fare difference for booking changes
Payable.
Booking cancellations
Full refund prior to departure (if changed from Global Sale or Global Saver fare, only upgrade portion is refundable minus cancellation fee).
No shows
Booking change permitted following no-show subject to NZ$300 change fee.
Name changes
Not permitted.
Airpoints™ & Status Points
Accrued (unless ticket purchased with Airpoints).
Checked bag
Baggage allowance differs depending on the route selected and operating airline(s). For baggage information that is specific to your selected journey, please select 'Baggage info' from the flight details section of the booking process, or refer to your electronic ticket.
Meals and drinks
Included.
Standard seat select
Included.
Fare rules
Global Flexi.