COVID-19 information hub
COVID-19 has changed the way we travel and there are extra steps you need to take before you fly. Here's the information you need to prepare for your travel.
Last updated 12 November 2024, 11:12am
Travel to New Zealand
Information and advice on what you need to do before flying to or transiting through Aotearoa, New Zealand.
International travel requirements
Before booking, please check local destination entry requirements and government travel restrictions.
Credit and refund information
Details on checking your credit balance, using your credit, and our refund policy.
Keeping you safe while travelling
The wellbeing of our customers and our people is important to us, and we're doing what we can to ensure every journey together is a safe and enjoyable one. Here's what we are doing to help you travel safely.