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Rental cars Help and support

Rental cars

Compare rental car options from trusted partners around the world. Bundle with a flight to save, and earn Airpoints™ every day of your rental.

How to get help with your rental car

Access 24/7 support from our partners.

Partner customer service numbers:

  • Avis NZ: 0800 800 511
  • Budget NZ: 0800 200 072
  • Apex NZ: 0800 500 660

Partner contact information can also be found in your booking confirmation email.

Self-serve support:

You can change or cancel your Avis, Budget or Apex booking online.

Manage my booking

Airpoints bookings:

New Zealand and Australia-based Koru members:

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Overseas-based Koru members:

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