Accepted boarding passes

This only applies to flights departing from the following locations:

Accepted boarding pass formats
 
Adelaide International

Yes

No

 
Brisbane International

Yes

Yes*

 
Cairns International

Yes

No

 
Faa'a International (Papeete)

Yes

Yes

 
Faleolo International (Apia)

Yes

Yes

 
Fua'amotu International (Tonga)

Yes

Yes

 
Gold Coast

Yes

No

 
George Bush Intercontinental Airport (Houston)

Yes

Yes

 
Ho Chi Mihn City Airport (Vietnam)

No

No

 
Hong Kong International

Yes

Yes

 
Honolulu International (Hawaii)

Yes

Yes

 
Kansai International Airport (Osaka)

Yes

Yes

 
La Tontouta International (Noumea)

Yes

Yes

 
London Heathrow

Yes

Yes

 
Los Angeles International

Yes

Yes

 
Melbourne International

Yes

No

 
Ministro Pistarini International Airport (Buenos Aires)

Yes

Yes

 
Nadi International (Fiji)

Yes

Yes

 
Narita International (Tokyo)

Yes

Yes

 
New Zealand

Yes

Yes

 
Ngurah Rai (Bali) International Airport

No

No

 
Niue International

No

No

 
Norfork Island

No

No

 
Perth International

Yes

No

 
Port Vila Bauerfield (Vanuatu)

Yes

Yes

 
Rarotonga International

Yes

Yes

 
San Francisco International

Yes

Yes

 
Shanghai Pudong International

Yes

No

 
Singapore Changi International Airport

No

No

 
Sunshine Coast Airport

Yes

No

 
Sydney International

Yes

No

 
Vancouver International

Yes

Yes

Please note: Home printed boarding passes must be printed (e.g. no screenshots or emails on mobile devices).
On mobile devices only mobile boarding passes within the Air NZ app will be accepted.

If your journey is through an airport that does not accept home printed boarding passes, home printed boarding passes will not be available for all flights on the journey.

If your journey is through an airport that does not accept mobile boarding passes (for example Auckland to Singapore via Brisbane), mobile boarding passes will be unavailable for all flights on the journey.