Air New Zealand fares generally include things you would expect during your flight like meals, drinks and checked baggage on most routes. However there are some exceptions - find out about these optional fees here. Please note with the exception of fees shown for excess baggage, other fees for optional services are subject to change before purchase.
Codeshare Flights and Partner Airlines
Cabin Allowance
Air New Zealand doesn’t charge for cabin baggage there are however limitations to what can be brought onboard the aircraft.
Please refer to the baggage section of our website for these important restrictions and limitations.
Checked in Baggage Allowance
Please be aware that if you wish to check in more than the permitted checked in baggage allowance excess charges will apply.
The following checked in baggage allowances apply per person, per flight.
| International Long Haul Flights | |||
| Class of Travel | 1st bag | 2nd bag | |
| Economy | No charge - max weight 23kg (50 lbs) | Excess charges apply - max weight 23kg (50 lbs) | |
| Premium Economy* | No charge - max weight 23kg (50 lbs) | No charge - max weight 23kg (50 lbs) | |
| Business* | No charge - max weight 23kg (50 lbs) | No charge - max weight 23kg (50 lbs) | |
| Gold Elite / Gold / Star Gold and Koru Club Members** | 1 additional piece per person, max 23kg (max 3 pieces) | ||
| Australia & Pacific Islands Short-haul International Flights |
|||
| Class of Travel / Fare type |
1st bag | 2nd bag | |
| Economy | No charge - max weight 23kg (50 lbs) | Excess charges apply - max weight 23kg (50 lbs) | |
| Business | No charge - max weight 23kg (50 lbs) | No charge - max weight 23kg (50 lbs) | |
| Gold Elite / Gold / Star Gold Members | 1 additional piece per person, max 23kg (max 3 pieces) | ||
| Domestic New Zealand Flights |
|||
| Fare Type |
1st bag | 2nd bag | |
| Smart Saver |
No charge - max weight 23kg (50 lbs) | Excess charges apply - max weight 23kg (50 lbs) | |
| Flexi Plus |
No charge - max weight 23kg (50 lbs) | Excess charges apply - max weight 23kg (50 lbs) | |
| Gold Elite / Gold / Star Gold and Koru Club Members | 1 additional piece (max 23kg 50 lbs each) |
||
Baggage - all flights
Infants are entitled to the same baggage allowance as the accompanying passenger, but they are not entitled to any additional allowances linked to the accompanying passengers frequent flyer tier status. (infants can not purchase excess baggage on Domestic New Zealand flights)
- In addition to other allowances, strollers and car seats are permitted free of charge, when travelling with an infant.
- Any piece of baggage that weighs over 23kg but less than 32kg will be subject to an overweight charge.
- Medical/life equipment as well as a maximum of two wheel chairs are carried free when accompanied by the person who requires them.
- Separately bagged sports equipment counts as one piece.
- The maximum weight limit of 32kg (70lbs) for any individual piece of baggage is an industry standard. It does not relate to your overall entitlement but is a safety measure to reduce injuries to baggage handling staff. Any item over 32kgs will require repacking.
- Each piece of checked baggage should not exceed total dimensions (length + width + height) of 158cm (62").
* This Premium Economy and Business baggage allowance applies on Air New Zealand flights. If part of your journey includes codeshare flights or flights on other airlines you will need to check the operating carriers' websites for their allowance.
** The maximum any traveller can check-in under the free allowance is 3 pieces when travelling in Business, regardless of membership status. 4 or more pieces will have the applicable excess baggage charges applied. The additional piece for Koru members is only available on Air New Zealand operated and ticketed flights.
Sporting Baggage
Where a 2nd or subsequent checked in bag charge applies a 50% discount for the 1st sporting bag will be applied except on Domestic New Zealand flights where no discount applies.
Lounge Access
For those customers not already entitled to access our lounges, Air New Zealand offers, subject to space availability the opportunity to purchase a one off day pass at some locations. For details click here
Upgrade to Premium Economy or Business Premier
To avoid disappointment we strongly recommend that you arrange ticket changes prior to the day of travel, we do however sometimes offer on the day upgrades to Premium Economy and / or Business Premier. On the day upgrades are subject to availability and may not be available on every flight. They may only be purchased at check-in as long as the flight is still open for check-in.
Air New Zealand Airpoints and other frequent flyer accrual is based on your original booking class, not the upgraded class of travel.
For Air New Zealand operated flights departing Honolulu, Los Angeles or San Francisco charges range from USD300 - USD3500
For Air New Zealand operated flights departing the London Heathrow charges range from GBP600 - GBP1970
Upgrade to Skycouch
If you’re booked to travel on our new Economy long-haul international service, you can choose to upgrade to our Skycouch with this upgrade product option. This option is currently only available on Air New Zealand flights operated by Boeing 777-300 aircraft.
Upgrading to the new Economy Skycouch costs:
From Auckland and Los Angeles or return
3 people in Skycouch USD200 to USD500
2 people in Skycouch USD300 to USD1500
From Los Angeles and London Heathrow or return
3 people in Skycouch USD150 to USD400
2 people in Skycouch USD200 toUSD1500
Charges are per Skycouch upgrade based on the number of people occupying the space.
Twin Seat
Air New Zealand is now offering its Economy passengers subject to availability, the chance to buy at check-in, a guaranteed extra seat. We call this Twin Seat and it is great if you want to enjoy a little extra room in-flight. Twin seat charges.
Inflight Bites Menu
On Trans Tasman and Pacific Island flights a range of snacks are available for purchase in addition to the meal provided with your fare where applicable. Prices range from NZD1.00 to NZD9.00
Further details and a detailed menu is available on the Eating and Drinking page.
Unaccompanied Minors
Eligible children can travel as unaccompanied minors when paying an adult fare, no additional fee applies.
Please refer to children travelling alone for eligible ages and flight details.
Inflight Medical Oxygen
Air New Zealand can supply oxygen using a pulse delivery portable oxygen concentrator. This is charged at USD75.00 per flight sector, multi sector flights e.g. NZ 2 Auckland to London via Los Angeles are considered two sectors and are charged accordingly.
There is no charge for customer supplied portable oxygen concentrators however restrictions apply to there acceptance and use.
In all cases medical clearance is required in advance where oxygen is required in flight, for more details please refer to travelling with a medical condition.
Codeshare Flights and Partner Airlines
Codeshare flights are flights with a “NZ” flight number which are operated by a partner airline, as such the operating carriers optional fees may apply. For details of each of our partner airlines optional fees please use the links below.
United Airlines
Continental Airlines
