Children under the age of 2, not occupying a seat and accompanied by an adult, may travel on an infant fare. A child travelling on an infant fare must be held by the accompanying adult. For safety reasons an adult can hold only one infant, and children under the age of 15 may not hold infants. Infants under 2 days old require a medical clearance prior to being permitted to travel.

If you are the only adult travelling with more than one infant you will need to reserve a seat for the additional infant and pay a child's fare (available for children up to and including 11 years of age). The additional infant must be restrained in an approved infant car seat, which you must provide.

The age of a child that can be restrained in a car seat is up to 4 years, provided the child does not exceed the weight limit for the restraint system of the car seat.

The car seat must have its own inbuilt restraint system and be of a type approved for use in motor vehicles. Please refer to the chart below. It must also be in good, safe working condition and should not exceed the given dimensions.

An alternative to using a car seat inflight is the CARES child restraint system. CARES has been approved for use on Air New Zealand flights by the New Zealand CAA (Civil Aviation Authority).

Please note: the Business Premier lie-flat seats and Premium Economy SpaceSeats™ are sideways facing therefore the seatbelt has an airbag in it. This means infant car seats and the CARES restraint system are not able to be used in the Premium Economy SpaceSeat™ on the B777-300 aircraft and Business Premier lie-flat seats on all B747 and B777 aircraft as it would impede the deployment of the airbag in the event of an emergency. Infants under the age of 2 years are still able to be seated on their parent/guardian's lap and will be provided with a specially designed infant's seat belt which will not inhibit the safety features of the airbag seat belt.

Approved car seats

Infant seat type Maximum width Maximum height
Aft (rear) facing 43 cm (17 inches) 48 cm (19 inches)
Forward facing 43 cm (17 inches) 65 cm (25.5 inches)


Depending on the age and size of your child, the type of child seat may be aft (rear) or forward facing. A child seat may only be used in an aft (rear) facing position if it doesn't interfere when the seat in front reclines.

These dimensions apply to B747, B777, B767, B737 and A320 aircraft.

The child restraint should display one of the following manufacturing standards marks:

Safety Logos. Please note, for your child's safety, child booster seats cannot be used on board.

Child Seats. Graphics courtesy of Transportation Safety Training Center, Virginia Commonwealth University.

Please note: Flights operated by Virgin Australia including Air New Zealand 7000 flights have different standards for infant car seats. Please contact Virgin Australia for more details.

Please Note: Flights operated by Virgin Australia including Air New Zealand 7000 flights have different standards for infant car seats. Please contact Virgin Australia for more details[N1] 


 [N1]VA don’t permit AU standard seats due to them requiring the use of the rear anchor point which can’t be done on aircraft seat. Something to do with their certification being under AU CAA.