To avoid the inconvenience of having restricted items confiscated, it is important certain items are packed in your checked in baggage and not on your person or in cabin baggage. Regrettably any items removed by airport screening services will not be able to be returned to you

Prohibited items:

Items prohibited on board aircraft, in your cabin baggage or on your person, include:

  • Sharp objects or cutting implements including (but not limited to): knives, box cutters, letter openers, scissors, tradesman's tools, screwdrivers and darts
  • Sporting goods or club like items including (but not limited to): baseball bats, pool cues, golf clubs, lacrosse sticks, ski poles, brass knuckles, hammers, boomerangs and didgeridoos
  • Lighters including butane, battery powered and novelty lighters
  • Printer or toner cartridges weighing 16 ounces (oz) or 453 grams or greater on flights departing to, through or from the USA, Vancouver and London

Restricted items:

Carriage of liquids, aerosols, pastes and gels:

Passengers departing New Zealand on international flights must comply with security regulations relating to the carriage of liquids, aerosols and gels (LAGs) in the aircraft cabin.

The restrictions for carriage of liquids, aerosols and gels are:

  • All liquids, aerosols, gels or pastes such as water, drinks, creams, perfumes, sprays, gels, toothpaste, lip gloss and mascaras must be in individual containers not greater than 100ml in volume
  • All containers must be carried in a re-sealable transparent plastic bag no larger than one litre (approximately 20cm x 20cm or 8 inches x 8 inches)
  • Only one bag is permitted per passenger
  • The plastic bag must be sealed and presented separately from all other carry-on baggage at the screening point
  • Liquids in containers of more than 100mls can be packed in your checked in baggage.

There are exemptions for personal medications, baby products and dietary supplements in liquid, paste, aerosol or gel form.

Be aware that if travelling to the USA you may be subjected to additional secondary security screening before boarding the aircraft.

Remember that 'Liquids' includes:

  • All drinks, including water, beer, wine, spirits, soup, syrups
  • Pastes, including toothpastes
  • Creams, lotions, oils, perfumes, mascara etc
  • Gels, including hair and shower gel
  • Sprays and pressurized containers including shaving foam and spray deodorants
  • Any other solutions and items of similar consistency

BAA New Rules Chart

These requirements are consistent with those also in place in the USA, European Community, Canada and Australia.

For more information on the new regulation including what items are permitted please visit www.flysmart.govt.nz.

Duty free

You may take on board liquid items of any size that are purchased after the security check in the departure lounge (sometimes referred to as 'airside'), including flights to the US (however, retain receipts and ensure container lids remain secured including water/other drink bottles). Most duty free or similar purchases will be given to you in a special sealed bag. Do not open this bag until you have reached your final destination. You should also retain your proof of purchase throughout your journey. You may be required to show it at all transfer points.

If your journey involves changing flights at any EU airport, special restrictions apply. You may only take duty free liquid purchases through the security check point at your connecting airport if they have been purchased at another EU airport, or on board an aircraft operated by an EU carrier. You will need to show proof of purchase to demonstrate this. Purchases from other airports or on board other airlines may only be carried in your checked baggage on the connecting flight. Please note that you may not have access to your checked baggage at your transfer point; please consider this before purchasing duty free liquids before arriving at your final destination to avoid confiscation.

View the full list of European Union member states.

Passengers travelling direct to their final international destination
Passengers travelling to an international destination who are not transiting, transferring or connecting to another flight can purchase duty free liquids in excess of 100ml (3oz) from New Zealand once they have passed through the security screening point (after immigration).

Passengers transiting or transferring at Australia, San Francisco, London, Hong Kong, Japan and the Pacific Islands
Passengers who are transiting via these ports are advised against purchasing any duty free liquids in excess of 100ml (3oz) before they reach their final destination to avoid possible confiscation of their purchases. Duty free may be able to be purchased on arrival at their final destination, should the final destination airport have duty free stores.

Passengers transiting at Los Angeles
All passengers transiting at Los Angeles should only purchase duty free liquids in excess of 100mls (3oz) from New Zealand if they remain in the sterile area during transit. Customers with duty free liquids who wish to pass through customs and immigration at Los Angeles (e.g. to access our Los Angeles Koru Lounge) will have their duty free liquids, pastes and gels confiscated at the Los Angeles transit security screening point.

If you are continuing on the same aircraft on NZ2 or NZ1 on the same day you will not be subject to security screening while in transit in Los Angeles, as such you can purchase duty free liquids over 100mls at either Auckland or London Heathrow prior to boarding your flight, but this should only be done after you have completed departure and security checks.
 
Please note that if you are connecting to another flight it is advisable not to purchase duty free liquids over 100mls until you reach your final destination to avoid confiscation. If for any reason you do complete full arrival processing in Los Angeles you will be subject to security checks and LAGs restrictions before departing on the same or other flight.

Important information for transiting within New Zealand

Passengers making an international transfer at Auckland International Airport
When connecting to another international flight on arrival at Auckland and you already have your baggage checked through to your next/final destination you will not be required to collect your bags or clear customs and immigration. Make your way to the international transfer area at the terminal end of the arrivals concourse where you will be subject to security screening and must comply with security regulations including the carriage of liquids, aerosols and gels (LAGs). To avoid confiscation of any LAGs, please do not carry/purchase any duty free liquids over 100mls from your departing city or until after you have passed through this screening point in Auckland. If you haven’t been issued a boarding pass make your way to the International Transfer Desk where staff will be able to issue you with a boarding pass.

If you haven’t been through checked to your next/final destination you will need to collect your bags and clear customs and immigration before checking in again with your departing airline.

Passengers transferring to a domestic flight at a New Zealand airport
When connecting from an arriving international flight to a domestic flight in New Zealand you will be required to complete arrival formalities and clear customs before making your way to the domestic terminal. While you may still complete security screening it is possible to carry liquids and gels over 100mls on New Zealand domestic flights including duty free purchases.

Passengers travelling on flight NZ90 from Christchurch to Auckland and connecting to an international flight
Please check in for your connecting flight from Christchurch to Auckland at the international counters at Christchurch airport. While in Auckland you will be in international transit so make your way on arrival to the International Transfers door at the terminal end of the arrivals concourse. You will be subject to security screening at Auckland International Airport and must comply with security regulations including the carriage of liquids, gels and aerosols (LAGs). To avoid confiscation of any LAGs, please do not carry/purchase any duty free liquids over 100mls until after you have passed through this screening point.

Medicines and baby food

Essential medicines and baby food may be permitted in larger quantities above the 100ml limit, please ensure you carry supporting documentation that shows the need for the medicines during the flight in case questioned. Any baby milk, sterilised water or liquid food may be required to be tasted by the passenger to verify it's authentic. Air New Zealand recommends this is arranged prior to check-in to avoid unnecessary delays.

Any medication a customer may be carrying in their cabin baggage or on their person should have a professionally printed label identifying the medication or manufacturers name or pharmaceutical label affixed. Diabetes related supplies/equipment may be carried including syringes, however they will be inspected to ensure prohibited items are not concealed. Customers are advised to carry a letter from their Doctor verifying the need for any medical items to be carried, as some countries require such a letter to be presented.

Should you have any questions in relation to restricted items please contact us.

Preparing for your journey

Passengers are asked to bear in mind the following advice to help make their passage through the airport as efficient and comfortable as possible:

Before you arrive at the airport:

  • Limit quantities to what you may need in the cabin for the duration of the flight
  • When possible, put liquids in your checked baggage.
  • Prepare your single re-sealable bag containing any liquids in containers of less than 100ml before arriving at the airport
  • Check any queries you have with your airport or airline before travelling to the airport
  • To help progress through security screening quicker, passengers are advised not to include items capable of containing liquids (e.g. bottles, flasks, tubes, cans, plastic containers etc.) in their cabin baggage

Advice for all passengers travelling to/from or via the USA

There are additional US Entry & Transit Requirements that must be complied with to enable you to board a flight to the USA.

This includes extra screening of passengers and cabin baggage at the gate immediately before boarding.

In order to minimise delays and congestion, we are asking all passengers to arrive at the gate early. Secondary security screening starts 2 hrs prior to departure.

A reminder that only one item of cabin baggage is permitted for all passengers flying to, from or transiting through all US airports. This item should not exceed maximum total linear dimensions (length + width + height) of 118cm (46.5") and 7kg (15lbs) in weight, and should only contain the items you need during the flight, as it will likely be physically searched. Also, please be reminded of the current restrictions on Liquids, Aerosols and Gels.

At the security point

  • Be ready to hand over your re-sealable bag of liquids for screening as you approach the security check point. It will be screened at the same time as your cabin luggage.
  • All coats and jackets must be removed ready to be screened and metal items including wallets will be placed in plastic trays and scanned separately.
  • If you are carrying a laptop or any other large electrical item within your cabin luggage then please have it ready for separate screening as you approach the security check.
  • Be aware that if travelling to the USA you will be subjected to secondary screening before boarding the aircraft