Getting in touch with us 💜

We continue to receive an extremely high number of calls, messages, and emails which is affecting our response time.

If you prefer to contact us via one of our messaging channels, we ask that you provide as much information as possible when reaching out. If your query is about an upcoming or recently travelled booking, please also include your Air New Zealand booking reference (6 characters ending in H) or ticket number.

Thank you for your patience and understanding while you wait to connect with us.

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