Flexible Fare Conditions

Airpoints™

Eligible for accrual of Airpoints Dollars or frequent flyer miles/points with airline partners (may not apply to sectors not operated by Air New Zealand).

Eligible for Status Points accrual.

Cancellation

Before departure, refundable less USD $300 cancellation fee per adult and child; infant fares are fully-refundable. Once travel has commenced, the fare is non-refundable (including any fuel surcharges) but may be used as credit towards another Air New Zealand fare of equal or greater value.

For no-shows, the ticket value is forfeited and the ticket cannot be used towards further travel or rebooked for an alternative travel date.

EXCEPTION: Tickets are fully refundable if cancelled within 24 hours of making the reservation and the reservation is made at least 7 days (168 hours) before departure of the first flight in the itinerary.

Baggage Allowance

1 piece per person (excluding infants) - up to 23kg (50lbs) on Air New Zealand operated and ticketed flights.
(Note for sales and travel from 27 April 2016 departing Honolulu to New Zealand or Australia 2 pieces per person (excluding infants) up to 23kg (50lbs) applies on Air New Zealand operated and ticketed flights)

Excess baggage charges apply.

Changes/Restrictions

Changes are permitted at any time.

Additional payment may also be required if the original fare is not available or applicable.

Tickets are not transferable to another person.

Service fees apply.

Note: Where the cancellation and change conditions differ between the outbound and return journeys, then the most restrictive conditions will apply for the whole journey.

Airpoints™

Eligible for accrual of Airpoints Dollars or frequent flyer miles/points with airline partners (may not apply to sectors not operated by Air New Zealand).

Eligible for Status Points accrual.

Cancellation

Before departure, refundable less USD $300 cancellation fee per adult and child; infant fares are fully-refundable. Once travel has commenced, the fare is non-refundable (including any fuel surcharges) but may be used as credit towards another Air New Zealand fare of equal or greater value.

For no-shows, USD $150 charge will apply.

EXCEPTION: Tickets are fully refundable if cancelled within 24 hours of making the reservation and the reservation is made at least 7 days (168 hours) before departure of the first flight in the itinerary.

Baggage Allowance

2 pieces per person (excluding infants) - up to 23kg (50lbs) each on Air New Zealand operated and ticketed flights.
(Note for sales and travel from 27 April 2016 departing Honolulu to New Zealand or Australia 2 pieces per person (excluding infants) up to 23kg (50lbs) applies on Air New Zealand operated and ticketed flights)

Excess baggage charges apply.

Changes/Restrictions

Changes are permitted at any time.

Additional payment may also be required if the original fare is not available or applicable.

Tickets are not transferable to another person.

Service fees apply.

Note: Where the cancellation and change conditions differ between the outbound and return journeys, then the most restrictive conditions will apply for the whole journey.