Air New Zealand updates international schedule to end of June
Air New Zealand's General Manager Networks Scott Carr says the airline has been progressively updating its schedule over the past 12 months in response to the global pandemic.
"Our schedule is driven by a number of factors including airport takeoff and landing slots which generally operate on a 'use it or lose it' basis. This means if you don't fly the majority of your schedule you may lose access to airports. We have been waiting to receive slot alleviation for the April to end of June period, which means our regular slot times are protected even if we can't fly them all. As this is now progressing, we are now able to move ahead with adapting our schedule through to 30 June to better reflect the low demand environment we are currently operating in."
"We understand these are very uncertain times and it can be tricky for people looking to get home with a lot of things needing to line up including flights, testing and managed isolation bookings. We feel a responsibility to ensure Kiwis can come home and are doing our best to make this happen as smoothly as possible. We strongly recommend customers check government border restrictions for the relevant countries and/or individual passport requirements before booking a ticket."
The airline's customer service team is supporting those affected by these changes. Customers booked via a travel agent, including a third-party website (e.g. Expedia, Booking.com) should speak with their agent. Air New Zealand's dedicated COVID-19 information hub is being updated continuously and customers should check this first, before calling the airline's contact centre.
The updated schedule from 28 March 2021 to 30 June 2021 is below. There is no change to trans-Tasman services at this stage. All services are subject to change in line with global travel and border restrictions.
| Pacific services | Frequency |
|---|---|
| Auckland - Nadi | One return service per week |
| Auckland - Niue | One return service per week |
| Auckland - Rarotonga | Daily return service |
| Auckland - Samoa | One return service per week |
| Auckland - Tonga | One return service per week |
| Sydney - Norfolk Island | Three return services per week |
| Brisbane - Norfolk Island | Three return services per week |
Auckland - Nadi
One return service per week
Auckland - Niue
One return service per week
Auckland - Rarotonga
Daily return service
Auckland - Samoa
One return service per week
Auckland - Tonga
One return service per week
Sydney - Norfolk Island
Three return services per week
Brisbane - Norfolk Island
Three return services per week
| Long haul services | Frequency |
|---|---|
| Auckland - Los Angeles | Two return services per week |
| Auckland - Hong Kong | Two return services per week |
| Auckland - Shanghai | Two return services per week |
| Auckland - Tokyo | One return service per week |
| Auckland - Seoul | One return service per month |
Auckland - Los Angeles
Two return services per week
Auckland - Hong Kong
Two return services per week
Auckland - Shanghai
Two return services per week
Auckland - Tokyo
One return service per week
Auckland - Seoul
One return service per month
About Star Alliance
The Star Alliance network was established in 1997 as the first truly global airline alliance to offer worldwide reach, recognition and seamless service to the international traveller. Its acceptance by the market has been recognised by numerous awards, including the Air Transport World Market Leadership Award and Best Airline Alliance by both Business Traveller Magazine and Skytrax. The member airlines are: Aegean Airlines, Air Canada, Air China, Air India, Air New Zealand, ANA, Asiana Airlines, Austrian, Avianca, Brussels Airlines, Copa Airlines, Croatia Airlines, EGYPTAIR, Ethiopian Airlines, EVA Air, LOT Polish Airlines, Lufthansa, Scandinavian Airlines, Shenzhen Airlines, Singapore Airlines, South African Airways, SWISS, TAP Air Portugal, THAI, Turkish Airlines, and United. Overall, the Star Alliance network currently offers more than 19,000 daily flights to more than 1,250 airports in 195 countries. Further connecting flights are offered by Star Alliance Connecting Partner, Juneyao Airlines.
For more information please visit Air New Zealand and Star Alliance and/or follow Star Alliance on Facebook, Twitter, Youtube, LinkedIn or Instagram.
Star Alliance Press Office: Tel: +49 69 96375 183 or email: mediarelations@staralliance.com