Air New Zealand TripAdvisor's Second Ranked Airline in the World
The airline has been ranked second of all airlines globally as well as taking out Best Airline in the South Pacific.The airline has been ranked second of all airlines globally as well as taking out Best Airline in the South Pacific.
Its Premium Economy Class product won Best Premium Economy Class in the World for the second consecutive year.
Air New Zealand was also awarded top honours in the following categories:
a) Best Business Class in the South Pacific
b) Best Premium Economy Class in the South Pacific
c) Best Economy Class in the South Pacific
The awards are determined by the quantity and quality of TripAdvisor traveller reviews and ratings submitted over a 12-month period.
Air New Zealand’s Chief Marketing & Customer Officer Mike Tod says the accolades reflect the airline’s commitment to delivering an outstanding experience on the more than 16 million customer journeys it facilitates every year.
"Listening to customer feedback is an important part of our strategy, and has helped us to deliver high quality products and a more seamless customer experience.
"It's incredibly meaningful to receive these awards as a result of direct feedback from our customers globally. Our people work hard each day to deliver a unique customer experience, so to have this acknowledged directly by customers is extremely satisfying," says Mr Tod.
Senior Vice President and General Manager for TripAdvisor Flights Bryan Saltzburg says: "We're thrilled to recognise the global TripAdvisor community's favorite airlines and shine a spotlight on the carriers around the world that provide the very best flying experiences, including Air New Zealand.
"As the airline industry introduces new fare products and a widening array of in-flight offerings, consumers continue to seek out the carriers that deliver value and a quality experience. The Travellers' Choice awards for airlines recognise the carriers that exceed passenger expectations and receive top marks from travellers."
Read TripAdvisor traveller reviews and opinions for Air New Zealand or follow the conversation on Twitter at #travelerschoice.
Ends
Issued by Air New Zealand Communications.
For more information, please contact:
Air New Zealand Communications
P: +64 21 747 320
E: media@airnz.co.nz
TripAdvisor:
Emma Easton
Email: tripadvisor@adhesivepr.com.au
Phone: +61 2 9281 3933
About Air New Zealand
Air New Zealand is a multi-award winning international airline which delivers uniquely Kiwi journeys to more than 16 million customers who fly to, from and within New Zealand each year.
The airline operates on average more than 3,500 flights each week, connecting customers to 21 destinations within New Zealand and to international ports across Asia, Europe, Australia, North and South America and the Pacific Islands.
For more information please visit Air New Zealand or follow the airline on Facebook or Twitter.
About TripAdvisor
TripAdvisor, the world's largest travel site*, enables travelers to unleash the full potential of every trip. With over 600 million reviews and opinions covering the world's largest selection of travel listings worldwide – covering approximately 7.5 million accommodations, airlines, attractions, and restaurants -- TripAdvisor provides travelers with the wisdom of the crowds to help them decide where to stay, how to fly, what to do and where to eat. TripAdvisor also compares prices from more than 200 hotel booking sites so travelers can find the lowest price on the hotel that's right for them. TripAdvisor-branded sites are available in 49 markets, and are home to the world's largest travel community of 455 million average monthly unique visitors**, all looking to get the most out of every trip. TripAdvisor: Know better. Book better. Go better.
* Source: comScore Media Metrix for TripAdvisor Sites, worldwide, October 2017
** Source: TripAdvisor log files, average monthly unique visitors, Q3 2017
About Star Alliance:
The Star Alliance network was established in 1997 as the first truly global airline alliance to offer worldwide reach, recognition and seamless service to the international traveller. Its acceptance by the market has been recognized by numerous awards, including the Air Transport World Market Leadership Award and Best Airline Alliance by both Business Traveller Magazine and Skytrax. The member airlines are: Adria Airways, Aegean Airlines, Air Canada, Air China, Air India, Air New Zealand, ANA, Asiana Airlines, Austrian, Avianca, Avianca Brasil, Brussels Airlines, Copa Airlines, Croatia Airlines, EGYPTAIR, Ethiopian Airlines, EVA Air, LOT Polish Airlines, Lufthansa, Scandinavian Airlines, Shenzhen Airlines, Singapore Airlines, South African Airways, SWISS, TAP Portugal, Turkish Airlines, THAI and United. Overall, the Star Alliance network currently offers more than 18,400 daily flights to 1,300 airports in 191 countries. Further connecting flights are offered by Star Alliance Connecting Partner, Juneyao Airlines.
For more information please visit Air New Zealand and Star Alliance and/or follow Star Alliance on Facebook, Twitter, Youtube, LinkedIn or Instagram.