Star Alliance Upgrade Awards are available at fixed Airpoints™ Dollar rates on participating Star Alliance airlines when purchased in conjunction with a ticket in an eligible booking class.
How much do you pay?
The Star Alliance Upgrade award chart shows you how many Airpoints Dollars™ you need for your upgrade and outlines more information relating to eligible booking classes for each carrier.
How do you use them?
Star Alliance Upgrade Awards can be requested online via the Star Alliance Upgrade request form. Before requesting an upgrade be sure to check that you have purchased a ticket in an eligible booking class on the participating Star Alliance airline.
How will my upgrade be confirmed?
Star Alliance Upgrades are confirmed at the time of request based on space availability.
- Upgrades on ANA may only be requested within 28 days of flight departure.
- Upgrades to First and Business Class on Singapore Airlines' B777-300ER and to Business Class on A340-500 and A380 aircraft are not available.
See the Airpoints™ Terms and Conditions for full programme details.