Air New Zealand is the first airline to offer all international passengers departing Sydney International Airport for trans-Tasman and Pacific Island destinations fast track kiosk check-in facilities.
From today, passengers can simply scan their machine readable passports at a kiosk to be issued with a boarding pass, and bag tags in a process that takes a matter of seconds. Passengers travelling with check-in luggage then take it to the ‘bag drop’ area where staff will check their ID and scan their bag tags to accept them for travel.
Group General Manager Australasia Bruce Parton says the 15 check-in kiosks at Sydney International Airport’s departure terminal are expected to almost eliminate queuing and customers will notice a significant improvement in their airport experience.
“This is an expansion of the innovation we’ve been pioneering in New Zealand which has revolutionised the trans-Tasman travel experience. Air New Zealand currently operates kiosk check-in facilities at Auckland, Wellington, Christchurch and Queenstown airports for trans-Tasman passengers and around 80% of customers choose this quicker method”.
Staff will still be on hand to assist passengers travelling to points other than New Zealand and the Pacific Islands and there will be a separate counter for the exclusive use of premium customers.
Issued by Air New Zealand Public Affairs ph +64 21 747 320
Air New Zealand is proud to be a member of Star Alliance. The Star Alliance network was established in 1997 as the first truly global airline alliance to offer worldwide reach, recognition and seamless service to the international traveller. Its acceptance by the market has been recognised by numerous awards, including the Air Transport World Market Leadership Award and Best Airline Alliance by both Business Traveller Magazine and Skytrax. The member airlines are: Adria Airways, Aegean Airlines, Air Canada, Air China, Air New Zealand, ANA, Asiana Airlines, Austrian, AviancaTaca, Blue1, Brussels Airlines, Copa Airlines, Croatia Airlines, EGYPTAIR, Ethiopian Airlines, LOT Polish Airlines, Lufthansa, Scandinavian Airlines, Singapore Airlines, South African Airways, SWISS, TAM Airlines, TAP Portugal, Turkish Airlines, THAI, United and US Airways. EVA Air and Shenzhen Airlines have been announced as future members. Overall, the Star Alliance network offers more than 21,500 daily flights to 1,356 airports in 193 countries.