Airline gains more prestigious awards for outstanding service and best wines.
EL SEGUNDO, Calif. (February 13, 2008) - Air New Zealand once again earns top marks for its onboard experience. The airline received the “Best Passenger Service” award by Air Transport World magazine, one of the leading aviation publications globally, which has been running its annual awards for more than 30 years. The “Best in Passenger Service” award is given to an airline that has been innovative and consistently superior in providing outstanding quality passenger service at a fair price.
"Air New Zealand’s customer service staff is known for warmth and cheeriness, and they are empowered to go the extra mile for passengers,” said Perry Flint editorial director and associate publisher of Air Transport World. “Add to this the airline's new suite of offerings in business class, premium economy and economy and you have a combination that is winning business everywhere Air New Zealand flies."
“We are honored to be recognized by Air Transport World magazine for our unique brand of service,” said Roger Poulton, Vice President, Air New Zealand - The Americas. “We design every aspect of our experience around the warm and welcoming culture of New Zealand, and it’s truly rewarding to see that our efforts are being enjoyed by our customers.”
Air New Zealand also swept up another award for the third year in a row: the prestigious trophy for “Best Business Class Red Wine” for the Martinborough Pinot Noir 2005 at the 2007 Cellars in the Sky awards. The airline also was a winner of a special award, “Most Informative Wine List,”for the detailed in-flight wine booklet it produces for each new wine cycle.
“We are delighted to be honored for the Best Business Class Red Wine,” said Poulton. “Winning three times continues to showcase New Zealand wines on the world stage and is a great accolade for our commitment to introducing our very best wines to the millions of customers we fly to and from the country each year.”
Air New Zealand also was awarded joint third place in the “Best Business Class White Wine for Fromm La Strada Dry Reisling 2005 and joint runner-up in the Best Business Class Cellar categories.
The awards are given to the best airline wines served on long-haul flights in business class and first class. This year 26 airlines entered the competition. The winners were chosen after a two-day blind tasting organized by Wine & Spirit magazine and the International Wine Challenge.
Martinborough Pinot Noir 2006 was available as part of the wine selection on Air New Zealand International long haul flights between July 2007 and January 2008.
About Air New Zealand
Air New Zealand offers more direct flights to the South Pacific than any other airline, including non-stop flights from San Francisco, Los Angeles, Honolulu, and Vancouver to New Zealand, as well as Los Angeles non-stop to the Cook Islands and Samoa. Other popular destinations include Australia, China, Japan and Tonga. In addition to flying non-stop Los Angeles-London, Air New Zealand’s route between London and Hong Kong now allows customers to fly round-the-world on one airline. Consistently rated among the world’s best international airlines, Air New Zealand’s most recent accolades include recognition by the Condé Nast Traveler Reader’s Choice Awards, the Travel + Leisure World’s Best Awards and Business Traveler Magazine. United Mileage Plus, US Airways Dividend Miles and Air Canada’s Aeroplan members earn and redeem mileage on select flights. Flight and vacation essentials can be booked on AirNewZealand.com or by calling 1-800-262-1234 in the USA and 1-800-663-5494 in Canada. Air New Zealand is a member of the Star Alliance network.
NOTE: The content of all Air New Zealand media releases are accurate at the time of issue, as stated at the top of each release. For updates on any changes, please contact Air New Zealand.
Air New Zealand is proud to be a member of Star Alliance. The Star Alliance network was established in 1997 as the first truly global airline alliance to offer worldwide reach, recognition and seamless service to the international traveller. Its acceptance by the market has been recognised by numerous awards, including the Air Transport World Market Leadership Award, Best Airline Alliance by both Business Traveller Magazine and Skytrax. The member airlines are: Adria Airways, Air Canada, Air China, Air New Zealand, ANA, Asiana Airlines, Austrian, Blue1, bmi, Continental Airlines, Croatia Airlines, EGYPTAIR, LOT Polish Airlines, Lufthansa, Scandinavian Airlines, Shanghai Airlines, Singapore Airlines, South African Airways, Spanair, SWISS, TAP Portugal, Turkish Airlines, THAI, United and US Airways. Aegean Airlines, Air India, Brussels Airlines and TAM have been announced as future members. Overall, the Star Alliance network offers 19,500 daily flights to 1,071 airports in 171 countries.