Reward tickets on our airline partners are limited and subject to availability.
You have two options when booking flights with our Airline partners:
- To fly on Virgin Australia between New Zealand and Australia (including connecting domestic Australia flights) or on Cathay Pacific between Auckland and Hong Kong you can book it like it is an Air New Zealand flight. This can be done on the Air New Zealand website or via the Air New Zealand Contact Centre. Flight numbers must start with NZ e.g. NZ7900 across the Tasman or NZ4993 between Auckland and Hong Kong).
- To book a Partner reward ticket on Etihad Airways, Jet Airways or Virgin Atlantic or Cathay Pacific and Virgin Australia* flights that don’t have Air New Zealand flight number (that means all these flight numbers begins with something other than NZ) look up our Partner Airline Chart to see how many Airpoints Dollars you will need, then call the Air New Zealand Contact Centre or visit an Air New Zealand Holidays Store to make your booking.
As with other reward travel, any additional taxes, levies or surcharges must be paid for with cash (by credit card, OneSmart or Poli), not Airpoints Dollars.
* Virgin Australia reward tickets are not available on Pacific Island flights.
See the Airpoints™ Terms and Conditions for full programme details.