During the flight, complimentary tea, coffee and water will be offered to everyone, regardless of the product option you have chosen. We can’t have you going thirsty!
Seat and Seat + Bag passengers
With our Seat and Seat + Bag products, you’ll be able to purchase packaged snack foods like potato chips and chocolate bars from our Inflight Bites Menu (menu is specific to Air New Zealand flights only). You will also be able to choose from a small selection of fresh items. On our A320 and 767 aircraft, these items will be available for purchase, along with soft drinks, beer, wine & spirits, through the seat-back entertainment system. You can view the selection on your screen, and purchase items by swiping your credit card (cash and debit cards are not accepted on board) through the system to place an order**. If you do not have a credit card, you will be able to purchase vouchers at the airport that can be used to pay for items from our Inflight Bites Menu. Your order will be delivered directly to your seat by one of our cabin crew members.
On Virgin Australia flights a selection of snacks, beverages and hot foods (subject to availability) are available for purchase from the menu. Accepted forms of payment are cash, credit card and Air New Zealand's pre-purchased Inflight Bites voucher.
The Works and Works Deluxe passengers
With The Works and Works Deluxe products, a meal will be served and drinks offered during the Trans Tasman flight, no meal is offered on domestic services within New Zealand. Virgin Australia offers a meal on selected domestic Australia flights. When a meal is offered, refer to the Virgin Australia website for more details.
When you book your flight you are able to request a vegetarian, gluten intolerant or child meal (Air New Zealand flights only). Please note that if a special meal is not requested when making your booking a standard meal will be provided. You will enjoy a similar style of meal to what we serve in Economy Class on long-haul flights. Once you’ve enjoyed your meal service, you’ll be able to order additional drinks, free of charge, from the ‘Complimentary’ section of the Inflight Bites Menu on your entertainment system**. On Virgin Australia flights a vegetarian option may be requested in flight.
Feeling peckish? Here's a selection of fresh and tasty bites to get you through. You can place your order via the Inflight Entertainment Screen if you would like to pay by credit card. If you have pre-paid vouchers, please order through a crew member.
NOT AVAILABLE on routes to/from North America (except Honolulu), UK, Japan, Singapore and China. Seats to Suit Routes only. This menu was correct at the time of printing but some items may not be available on your flight. * Works and Works Deluxe customers: some drinks are on the house, those with * are available for purchase.
**On the 777 aircraft you purchase your items directly from your cabin crew member using your credit card (cash is not accepted onboard) or pre-purchased Inflight Bites voucher