We offer our most frequent flyers a few extras to help take the frustration out of check-in and baggage collection.
Having to take extra equipment for that importing meeting or bought a few too many thing on that last shopping expedition? If you are an Elite, Gold or Koru member we will help you out with a few extra kilograms.
Baggage allowance - Domestic
Our normal baggage allowance domestically is one bag for Seat+Bag fares, Flexi Time and Smart Saver fares and two bags for Flexi Plus fares (each up to 23kgs). Elite, Gold, Star Gold and Koru Club members can take another bag up to 23kgs at no extra charge when purchasing a Seat+Bag, Flexi Time, Smart Saver or Flexi Plus fare. Please note: additional allowance does not apply to the grabaseat 'seat only' product.
Baggage allowance - Short haul and International
Our normal baggage allowance internationally is one bag Economy, two bags Premium Economy and three bags Business. Elite, Gold, Star Gold and Koru Club members can take an extra bag up to 23kg at no extra charge, up to a maximum of three bags. Note - additional allowance does not apply to the 'Seat' product on trans-Tasman and Pacific flights. Koru Club members’ additional allowance applies to Air New Zealand operated services only.
Cabin baggage allowance - Domestic and International (Elite, Gold and Star Gold only)
Elite, Gold and Star Gold only can take two pieces of cabin baggage, regardless of class being flown, so long as it is on an Air New Zealand flight. Baggage may weigh a maximum combined total of 14kgs (30lbs), with one of those items weighing up to 10kgs. Each bag or item needs to be under 115cm in size (length+height+width). For flights to, from, and through the USA and/or the UK, only one piece of cabin baggage is permitted. Again, that bag or item needs to be under 115cm and less than 7kg.
Fast Bag is available for single sector or point to point regional domestic flights - meaning you can take your bag (weighing no more than 15kg) right to the aircraft door and collect it at the time you disembark making regional flying a breeze.
Gold and Elite members can check-in at the Premium counter when travelling on an Air New Zealand ticketed or operated flight, regardless of the class of travel. When travelling on a flight operated by a Star Alliance airline you are entitled to check-in at the Star Alliance Gold designated counter.
Where possible you will be amongst the first to collect your baggage off each Air New Zealand-operated flight and most Star Alliance airline operated flights.
See the Airpoints Terms and Conditions for full programme details.