We understand that the carriage of people with disabilities can present unique challenges for both passengers and staff. As a result we will make every effort to provide a consistently safe and dignified travel experience through:
- Training our staff to be competent in assisting passengers with disabilities, including the use of specialised handling equipment.
- Booking services that identify and capture the specific requirements of passengers, so we can ensure they are implemented throughout the customer journey.
- Airport and aircraft environments that facilitate appropriate levels of access.
Choose your topic of interest from the drop-down menu below. For further information, please check with your booking agent or Air New Zealand.
Please note that you must be checked-in 60 minutes prior to the departure of your Domestic New Zealand flight, to ensure that we can provide the special assistance requested.
Travelling When Pregnant
Many women fly when pregnant and have no difficulties. We recommend that you discuss your travel plans with your doctor or midwife.
A medical clearance is required if:
- You have a complicated pregnancy such as twins; or
- You are travelling beyond the start of 36th week of pregnancy on a flight longer than 5 hours.
A Word of Advice
If you are travelling internationally in the late stages of pregnancy and have stop-overs in your journey, please consider the possibility of early labour occurring during your stop-over. We have seen occasions where this happens and causes considerable distress - and often unexpected expense - for the mother. Our advice is to travel well ahead of the date your baby is due. We also advise that whilst onboard, you drink plenty of water (bottled may run out, so you may want to purchase additional water to bring with you once you have cleared security. Please refer to the restrictions on liquids). Go for plenty of walks where permitted and if at all possible, elevate your legs.
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