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7.1 RIGHT TO REFUSE CARRIAGE
We and/or Our Operators may at any time prior to boarding refuse to carry you
or your Baggage if, in the exercise of our reasonable discretion, we decide
or establish any of the following:
7.1.1 such action is necessary for reasons of safety;
7.1.2 such action is necessary in order to comply with any applicable laws,
regulations, or orders of any state or country to be flown from, into or over;
7.1.3 your conduct, age or mental or physical state including your impairment
from alcohol or drugs, is such as to require special assistance, cause discomfort
or make yourself objectionable to other passengers or involve any hazard or
risk to yourself or to other persons or to property;
7.1.4 such action is necessary because you have failed to observe any of our
instructions including non compliance with these Conditions in relation to
carriage of dangerous or prohibited goods;
7.1.5 you have refused to submit to a security check;
7.1.6 you have not paid the applicable fare, charges or taxes for your current
or any previous carriage with us;
7.1.7 you do not appear to have valid travel documents; you may seek to enter
a country through which you are in transit; you may destroy your travel documents
during flight; you refuse to surrender your travel documents to the flight
crew, against receipt, when so requested;
7.1.8 the Ticket you present has been acquired unlawfully or has been purchased
from an entity other than us or our Authorised Agent; has been reported as
being lost or stolen; is a counterfeit; or contains a Flight Coupon that has
been altered by anyone other than us or our Authorised Agent, or has been mutilated;
7.1.9 you cannot prove that you are the person named in the Ticket;
7.1.10 you have previously committed an act or omission of the type referred
to above in Article 7.1 on a previous flight or at any location connected with
airline services including airports and Ticket selling offices, and we have
reason to believe that such act or omission may be repeated on a flight operated
by us or Our Operators;
7.1.11 we have notified you in writing that we would not, after the date of
such notice, carry you on our flights or those of Our Operators. In this circumstance
you will be entitled to a refund.
7.2 SPECIAL ASSISTANCE
Acceptance for carriage of unaccompanied children, incapacitated persons, pregnant
women, persons with illness, or other people requiring special assistance,
is subject to prior arrangement with us. Passengers with disabilities who
have advised us of their disability and any special requirements they may
have at the time of booking, and been accepted by us, shall not subsequently
be refused carriage because of such disability or special requirements. Should
you require special assistance or request us to supply equipment or facilities
(such as oxygen) we will be entitled to charge you for the provision of such
assistance, equipment or facilities.
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